Introduction
Welcome to the 400gm platform. Our Privacy Policy is the foundation of our relationship with you. Whether you're registering, placing bets, or simply browsing — your personal information is our top priority at every step.
This Privacy Policy explains what information we collect, why we collect it, how it is used, and when or how it may be shared with third parties. Please read it carefully — it outlines both your rights and our responsibilities.
Our platform is built specifically with Bangladeshi users in mind. We are committed to protecting your privacy on 400gm and ensuring data security that meets international standards.
How 400gm Protects Your Data
Encrypted Data Storage
All your personal information is protected with SSL/TLS encryption technology to prevent any unauthorized access.
No Sale of Data to Third Parties
400gm never sells your personal information to advertisers or any third party. Your data belongs to you alone.
User Controls
You can view, edit, or request deletion of your account information at any time. That is your right.
Regular Security Audits
Our systems are regularly audited by third-party security experts to ensure your information remains protected at all times.
Transparent Data Policy
We are transparent about how your data is used. No hidden clauses or vague language — everything is stated clearly and plainly.
Immediate Breach Notification
In the event of a data breach, 400gm will notify the affected users within 72 hours and take immediate action.
1. What Information We Collect
To operate the 400gm platform, we collect the following types of information:
- Identity Information: Full name, date of birth, and national ID number (where required).
- Contact information: Mobile number, email address, and residential address.
- Transaction Information: Deposit and withdrawal records, payment method details (only the last four digits of a card number are stored).
- Gaming Activity: Betting history, win/loss records, and favorite games.
- Technical Information: IP address, browser type, device information, cookie data.
- KYC Verification Information: Photo ID, selfie — used solely for age and identity verification.
2. How Your Information Is Used
We use the information we collect for the following purposes:
- To create and manage your 400gm account.
- For processing and verifying financial transactions.
- To meet regulatory requirements for fraud prevention and anti-money laundering.
- To provide customer service and resolve any issues you may have.
- To improve the platform and develop new features.
- To provide a personalized experience tailored to your preferences.
- To monitor suspicious activity and ensure responsible gaming.
3. Data Sharing Policy
400gm never sells your personal information. However, limited data may be shared in specific circumstances:
- Payment Processors: Only the necessary information is shared with authorized payment gateways to process transactions.
- Legal Obligations: In response to a court order or a lawful request from a government authority.
- Fraud Prevention: To work with security partners in preventing fraudulent activity.
- Company Change: In the event of a merger or acquisition, you will be notified in advance.
4. Cookie Policy
The 400gm website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.
- Essential Cookies: Essential for login sessions and platform security.
- Performance Cookies: Helps us understand which sections of the site are used most.
- Preference Cookies: To remember your language and display settings.
You can manage your cookie preferences at any time through your browser settings. Keep in mind that disabling certain cookies may limit some features of the platform.
5. Your Rights
As a 400gm user, you have the following rights:
- Right to Access: You can find out exactly what information we hold about you.
- Right to Rectification: You can request that incorrect or outdated information be updated.
- Right to Erasure: Under certain conditions, you may request that your data be deleted.
- Right to Restrict Processing: You can restrict the use of your data in certain circumstances.
- Right to Data Portability: You can receive your data in a portable format.
- Right to Object: You can object to certain types of data processing.
6. Data Retention Period
We retain your information for as long as your account is active. After account closure, certain data may be kept for a defined period to meet legal obligations.
- Transaction records: up to 5 years (as required by financial regulations).
- KYC documents: 3 years after account closure.
- Gaming logs: 2 years.
- Support chat: 1 year.
Once the applicable retention period expires, all data is permanently and securely deleted.
7. Contact & Complaints
Our dedicated team is always available for any privacy-related questions or concerns. Your peace of mind is our highest priority.
- Email: support@400gm.app
- Live Chat: Log in to the platform and reach us directly.
- Complaint response time: within 72 hours.
This Privacy Policy may be updated from time to time. If any significant changes are made, we will notify you by email or platform notification.
Join 400gm Today
Enjoy the best betting and gaming experience with your data fully protected. Register and start playing on a platform you can trust.