Legal Documents

400gm Terms and Conditions — Please Read Before Using

Please read these Terms and Conditions carefully before using the 400gm platform. This page contains all important information regarding accounts, betting, bonuses, transactions, privacy, and responsible gaming.

Last updated: January 2026
Key points at a glance

Key highlights of 400gm's terms and conditions at a glance

🔞

Age Policy

Users must be at least 18 years old to register and bet on 400gm. Failure to pass age verification will result in account suspension, and deposited funds may not be returned.

👤

One person, one account

Each individual is allowed to open only one account. If multiple accounts are found, all of them will be closed and all bonuses will be cancelled.

🎁

Bonus Terms

All bonuses are withdrawable upon meeting the specified wagering requirements. Misuse of bonuses or attempting to claim bonuses through multiple accounts is strictly prohibited.

💸

Transaction Rules

Minimum and maximum limits apply to all deposits and withdrawals. Suspicious transactions are reviewed in accordance with our AML policy, and additional documentation may be requested where necessary.

🛡️

Account Security

You are responsible for keeping your login credentials confidential. Use a strong password to secure your account and never share access with any third party. If your account is compromised, contact support immediately.

⚖️

Dispute Resolution

If you have a dispute, contact the support team first. If it remains unresolved, the designated arbitration process will be followed. 400gm's final decision is binding.

Important Notice: These terms and conditions form a legally binding agreement between you and the 400gm platform. By registering for or using 400gm, you confirm that you fully accept and agree to these terms. If you do not agree, please refrain from using the platform.

1

General Rules

400gm is an online gaming and Sports Betting platform operating under an international licence. These Terms and Conditions constitute a binding agreement between 400gm and the user. Every user is responsible for reading and understanding these terms in full before using the platform.

400gm's Terms and Conditions Terms may be updated at any time. Users will be notified of significant changes via email or SMS. Continued use of the platform constitutes acceptance of the latest terms.

This platform is intended for personal entertainment purposes only. Betting for commercial purposes or on behalf of a third party is strictly prohibited. 400gm reserves the right to review any account or transaction.

Please note: 400gm's Terms and Conditions are available in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail.

2

Account Registration

To create an account on 400gm, you must complete the registration form with accurate and complete information. If the details provided are found to be false or incomplete, your account may be closed at any time.

Each user must provide the following information accurately:

  • Full name (as per National ID)
  • Active mobile number (linked to bKash/Nagad)
  • Date of birth (for age verification)
  • Active email address
  • Residential Address

400gm reserves the right to verify the identity (KYC) of any user. A copy of a national ID, passport, or driving licence may be requested. Withdrawals may be restricted until KYC is complete.

Attempting to open multiple accounts from the same device or IP address is strictly prohibited. If such activity is detected, all associated accounts will be permanently suspended and any bonuses or winnings may be forfeited.

3

Age & Eligibility

⚠️ Warning: 400gm strictly prohibits anyone under 18 from registering or playing. Underage gambling is illegal and harmful to society.

Users must be 18 years of age or older to register and place bets on 400gm. Providing a false date of birth during registration may result in legal liability.

The following individuals are not eligible to use 400gm:

  • Any individual under the age of 18
  • Residents of countries or regions where online gaming is prohibited by law
  • 400gm officers, employees, and their immediate family members
  • Users whose accounts have been previously permanently closed
  • Individuals on the self-exclusion list

400gm may request additional documents at any time for age verification if there is any suspicion. Account functionality will be restricted until the required documents are submitted.

4

Deposits & Withdrawals

400gm currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Bank Transfer is also supported. All transactions are processed in Bangladeshi Taka (BDT).

For deposits:

  • Minimum deposit: ৳500
  • Maximum single deposit: ৳50,000
  • Daily maximum deposit: ৳2,00,000
  • Deposits are usually instant — if a deposit fails, an automatic refund will be issued within 24 hours

For withdrawals:

  • Minimum withdrawal: ৳1,000
  • Maximum single withdrawal: ৳1,00,000
  • Daily maximum withdrawal: ৳5,00,000
  • Processing time: 15 minutes up to a maximum of 24 hours

Withdrawals can only be made to the same payment method used for the deposit. 400gm complies with Anti-Money Laundering (AML) regulations. Additional verification may be required for suspicious transactions, and withdrawals may be temporarily delayed.

Please note: 400gm never charges any additional fees on transactions. However, your mobile banking operator may apply their own transaction charges, which are beyond 400gm's control.

5

Betting Rules

All betting activity on 400gm follows international Sports Betting standards. Once a bet is placed, it generally cannot be cancelled. However, 400gm reserves the right to void bets in the event of a cancelled event or incorrectly displayed odds.

General Betting Rules:

  • Minimum bet amount: ৳50
  • Maximum single bet: determined by event and market
  • Odds may change at any time during in-play betting
  • Bets placed on incorrect odds due to a technical error may be voided
  • Bets will be refunded if a match is abandoned or cancelled

Combo/Accumulator Betting: Multiple events can be combined into a combo bet. If any single selection in the combo loses, the entire bet is considered lost. Maximum winnings on combo bets are subject to specified limits.

400gm monitors the activity of all betting accounts. If unusual betting patterns, match-fixing, or any form of fraud is suspected, the account may be temporarily suspended pending investigation.

6

Bonuses & Promotions

400gm offers a range of bonuses and promotions — welcome bonuses, deposit match bonuses, cashback, and free bets. Each bonus comes with its own terms, which will be clearly stated on the bonus offer page.

General bonus terms:

  • A specified wagering requirement must be met before a bonus can be withdrawn (typically 10x–30x)
  • Multiple bonuses cannot be claimed simultaneously unless the promotion explicitly allows it
  • Bets placed with bonus funds must generally have minimum odds of 1.50 or higher
  • If wagering is not completed within the specified timeframe after a bonus is claimed, the bonus will be automatically forfeited
  • If promotional bonus abuse is detected, all bonuses and associated winnings will be forfeited

400gm reserves the right to modify, suspend, or cancel any promotion at any time. If you have any questions about a bonus, please contact our support team before placing your bets.

7

Prohibited Activities

The following activities are strictly prohibited on 400gm. Violating these Terms and Conditions will result in permanent account closure and may lead to legal action:

  • Creating multiple accounts to collect bonuses (bonus abuse)
  • Placing bets using match-fixing arrangements or insider information
  • Using automated bots or software to place bets
  • Using the platform for money laundering or illegal financial transactions
  • Operating an account on behalf of a third party
  • Exploiting system vulnerabilities or bugs for unfair advantage
  • Attempting to bypass or circumvent the platform's security systems

⚠️ Warning: 400gm uses an advanced fraud detection system around the clock. Any unusual activity is automatically monitored and investigated.

8

Account Closure & Suspension

400gm reserves the right to temporarily or permanently close any account for the following reasons:

  • Breach of Terms and Conditions
  • Registering with false information
  • Failure to complete KYC verification or provide required documents
  • Suspicious transactions or suspected fraud
  • Identified as an underage user
  • Self-Exclusion Request
  • Direction from a legal or regulatory authority

If your account is suspended, you will be notified by email or SMS. Contact the support team to find out the reason and resolve the issue. Your account balance will remain safe during the investigation, but withdrawals will not be permitted.

Users may request to close their account at any time. An opportunity to withdraw any existing balance will be provided before the account is closed, subject to applicable conditions.

9

Responsible Gaming

400gm takes responsible gaming very seriously. We believe gaming is a form of entertainment, not a source of income. Please avoid placing bets beyond your means.

400gm provides the following responsible gaming tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limit: Set a maximum bet amount within a specified time period
  • Session Time Limit: Set a daily time limit for how long you spend on the platform
  • Cooling-Off Period: Temporarily suspend your account for 24 hours up to 30 days
  • Self-Exclusion: Take a temporary or long-term break from gaming

Gaming addiction is a mental health concern. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page and get assistance.

10

Privacy Policy

400gm is fully committed to protecting the privacy of your personal information. Your data is used solely for account management, identity verification, legal compliance, and improving your experience.

400gm does not sell your personal information to third parties. However, 400gm may be legally required to share certain information in response to valid requests from law enforcement or regulatory authorities. For more details, please see our Privacy Policy read the page.

400gm uses cookies on its website. To learn more about cookies or adjust your cookie settings, use your browser settings. Please note that disabling cookies may affect the functionality of certain features.

11

Dispute Resolution

If you have any dispute or complaint, please contact the 400gm support team first via live chat or email. We will do our best to resolve the issue within 48 hours.

Dispute Resolution Process:

  1. Step One: Submit a complaint to the support team — you will receive a response within 48 hours
  2. Step 2: Unresolved issues will be escalated to management level — 7 business days
  3. Step 3: Referred to an independent arbitration board if necessary

400gm's decisions are final and binding in all matters. For complaints relating to betting outcomes, the official result of the event shall be considered conclusive.

12

Changes & Updates

400gm reserves the right to update these terms and conditions at any time. For significant changes, registered users will be notified via email or SMS.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the new terms. If you do not agree to the updated terms, please request to close your account.

For any questions regarding these Terms and Conditions, please get in touch with us: support@400gm.app

Latest version: These Terms and Conditions were last updated in January 2026. Partial changes have been made to the bonus wagering policy and KYC process compared to the previous version.

Terms & Conditions — Frequently Asked Questions

Answers to the most frequently asked questions about 400gm's Terms and Conditions

Yes. When you complete registration on 400gm, you tick the box agreeing to these terms and conditions — which means you confirm that you have read and accepted all terms. It is therefore important to read the full terms and conditions before registering.

To withdraw a bonus, you must first meet the required wagering requirements. Once wagering is complete, the converted bonus funds are typically processed within 15 minutes to 24 hours. KYC verification may be required for your first withdrawal.

Accounts are typically suspended due to rule violations, suspicious activity, or KYC issues. 400gm will always endeavour to provide prior notice, though immediate action may be taken in urgent cases. Contact support@400gm.app to find out the reason and resolve the issue.

Using multiple accounts from the same device is risky, as 400gm's system may flag it as suspicious. If you find yourself in this situation, contact the support team first to explain and get approval.

Legally, you are considered to have accepted the terms, but without reading them you may miss out on benefits or unknowingly break the rules. We recommend reading this page before registering, and if you have any questions, FAQ Check the page or ask support for help.

Ready to get started? Sign up now

Open a free account on 400gm, claim a special welcome bonus on your first deposit, and enjoy 500+ games — fully in Bengali, completely secure.

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